Privacy Policy

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This policy explains how House of Laadli (“we”, “us”) collects and uses your personal information when you visit or shop at this website. We follow the Digital Personal Data Protection Act, 2023 and other applicable Indian laws.

What we collect

  • Order details: name, phone number, email, billing and shipping address.
  • Account details: if you create an account — your login email and order history.
  • Payment: payments are processed by our payment gateway. We do not see or store your full card, UPI or bank details.
  • Messages: what you send us through the contact form, email or WhatsApp.
  • Browsing data: cookies and similar technologies to keep your bag and login working, remember your wishlist on your device, and understand how the site is used.

How we use it

  • To process, ship and support your orders.
  • To reply to your questions and requests.
  • To send updates about new collections — only if you subscribe. You can unsubscribe anytime.
  • To prevent fraud and keep the website secure.

Who we share it with

Only with partners who help us run the store — our payment gateway, courier and logistics partners, website hosting and email services — and only what they need to do their job. We never sell your personal data.

How long we keep it

We keep order records for as long as required by tax and accounting laws, and other data only as long as needed for the purposes above.

Your choices and rights

You can ask to access, correct or delete your personal data, or withdraw consent for marketing, by writing to us. You can also update your details in My account.

Cookies

Essential cookies make the cart, checkout and login work. You can block cookies in your browser, but some parts of the site may stop working.

Grievance officer

Name: [add grievance name in Customizer → Laadli — Store details]
Email: info@houseoflaadli.com
Address: E 702, Apex Athena, Sector 75,
Noida, Uttar Pradesh 201304

We will acknowledge your concern within 48 hours and aim to resolve it within one month.

Last updated: 7 October 2026