Help centre

Frequently asked questions

Everything about sizing, delivery, payments and caring for your Laadli pieces.

How do I choose my size?

Use our Size Guide — measure your bust, waist and hips and pick the size that fits your largest measurement. Unsure? WhatsApp us your measurements and we’ll recommend a size.

Can I exchange, return or cancel an order?

All our pieces are final sale — we do not offer exchanges, returns or cancellations. Please check the size guide or message us before ordering. If your parcel arrives damaged or you receive the wrong item, contact us within 48 hours of delivery with an unboxing video and we will make it right.

How long does delivery take?

Orders are dispatched in 3–5 working days and usually reach you within 5–8 working days across India. You’ll get a tracking link by email/SMS once your order ships.

Which payment methods do you accept?

UPI, debit and credit cards, and net banking through our secure payment gateway.

What is included in a suit set?

Each product page lists exactly what’s included — usually the kurta, bottom and dupatta for 3-piece sets.

How should I care for my outfit?

We recommend a gentle hand wash in cold water or dry clean for embroidered pieces. Dry in shade and iron on the reverse.

Not sure about your size? Ask us.

Send your measurements on WhatsApp and our stylist will recommend the right fit.

Chat on WhatsApp